jkok Terms & Conditions — Platform Rules for Bangladesh Players

For the purposes of these Terms & Conditions, the following definitions apply throughout this document:

• "jkok" or "the Platform" refers to the online casino and sports betting service operated under the brand name jkok and accessible at jkok.io.
• "We", "Us", "Our" refers to jkok and its operators, employees, agents, and affiliates.
• "You", "User", "Player" refers to any individual who accesses, registers, or uses any part of the jkok platform.
• "Account" means the registered user profile created by a Player on the jkok platform.
• "Balance" means the total of real-money funds and, where separately tracked, bonus funds held in your Account at any given time.
• "Bonus Funds" means any promotional credits, free spin equivalents, or incentive amounts credited to your Account subject to wagering or other conditions.
• "Real Money Funds" means funds deposited by You using a recognised payment method, excluding Bonus Funds.
• "Services" refers collectively to all casino games, sports betting markets, live dealer tables, crash games, and any other features offered on the jkok platform.
• "KYC" means Know Your Customer — the identity and age verification process required under jkok's internal compliance procedures.
• "Prohibited Jurisdiction" means any country or territory from which access to or use of jkok Services is restricted under applicable law or jkok policy.
• "BDT" / "৳" means Bangladeshi Taka, the primary transactional currency of the jkok platform.

By accessing the jkok website, creating an Account, making a deposit, placing a bet, or using any Service on the jkok platform, you unconditionally accept and agree to be bound by these Terms & Conditions, together with jkok's Privacy Policy, Responsible Gaming Policy, and any applicable bonus or promotion-specific terms.

These Terms constitute the entire agreement between you and jkok with respect to your use of the platform and supersede all prior agreements, representations, or understandings of any nature. Your continued use of jkok after any published amendment to these Terms constitutes acceptance of the amended version.

If you access jkok on behalf of another person or legal entity, you represent and warrant that you have full authority to bind that person or entity to these Terms.

To be eligible to register an Account and use jkok Services, you must satisfy all of the following conditions at the time of registration and on a continuing basis:

• You are 21 years of age or older.
• You are accessing jkok from a jurisdiction where online gambling is not prohibited by the laws applicable to you.
• You are not acting on behalf of any third party or using funds that belong to any third party.
• You are not a current or former employee, contractor, agent, or close family member of an employee or contractor of jkok or any of its affiliated game providers.
• You have not previously had an Account closed or suspended by jkok for any reason related to fraud, rule violation, or identity misrepresentation.
• You are registering voluntarily for entertainment purposes and acknowledge the risk of financial loss associated with gambling.

jkok reserves the right to request documentary evidence of identity, age, address, and source of funds at any point. Failure to provide satisfactory documentation within the timeframe specified by jkok will result in the suspension of withdrawal rights and, where applicable, Account closure. All KYC documentation is handled in accordance with jkok's Privacy Policy.

You must provide accurate, current, and complete information during registration. Providing false, misleading, or incomplete information constitutes an immediate breach of these Terms and may result in Account closure and forfeiture of any balance.

Single Account Policy. Each individual may hold only one registered Account on jkok. The creation of multiple Accounts by the same individual — whether under the same name, different names, different email addresses, or different device identifiers — is strictly prohibited. Where duplicate Accounts are identified, jkok will close all associated Accounts, combine or cancel any balances at its discretion, and may permanently ban the individual from the platform.

Account Security. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your login details with any third party. jkok will never request your password through any communication channel. You agree to notify jkok's support team immediately upon becoming aware of any unauthorised access to or use of your Account. jkok shall not be liable for any loss or damage arising from your failure to comply with this security obligation.

Account Inactivity. An Account is considered inactive if there has been no login for a continuous period of 12 months. jkok reserves the right to apply an administrative fee of ৳200 per month to inactive accounts after this period. You will be notified by email prior to any fee being applied. The total fees applied will not exceed the balance remaining in the Account.

Account Currency. All jkok Accounts are denominated in Bangladeshi Taka (BDT). All deposits, wagers, winnings, and withdrawals are processed and displayed in BDT unless otherwise stated in a specific promotion.

Accepted Payment Methods. jkok accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Payment method availability may vary and is subject to change without prior notice.

Minimum Deposit. The minimum single deposit amount is ৳500. There is no maximum deposit limit specified by jkok, though individual payment providers may impose their own transaction limits.

Withdrawal Conditions. The following conditions apply to all withdrawal requests:

• Your Account must have passed full KYC verification before any withdrawal is processed.
• Withdrawals will only be made to a payment method previously used to deposit into the same Account, or to a method verified as belonging to the Account holder.
• The minimum withdrawal amount is ৳1,000 per transaction.
• Withdrawals involving active or uncleared Bonus Funds may be delayed until applicable wagering requirements are met.
• jkok targets withdrawal processing within 10 minutes for verified Accounts using mobile money methods (bKash, Nagad, Rocket, Upay). Bank card withdrawals may take 1–5 business days depending on the issuing bank.

Currency & Conversion. All transactions are settled in BDT. jkok does not accept deposits in foreign currencies. Any currency conversion required by your payment provider is the responsibility of the payment provider or the Player and is not within jkok's control.

Deposit Integrity. Deposits must be made from payment accounts that are legally registered in your own name. Third-party deposits — deposits made from a payment account belonging to another individual — are not permitted. Where a third-party deposit is identified, jkok will return the funds to their source and may suspend the receiving Account pending investigation.

General Bonus Terms. All bonuses, free spins, cashback offers, and other promotional incentives offered by jkok are subject to the specific terms published alongside each promotion, in addition to the general provisions set out in this section. Where specific promotion terms conflict with these general Terms, the specific promotion terms prevail for that promotion only.

Wagering Requirements. Unless a promotion explicitly states otherwise, all Bonus Funds credited to a jkok Account are subject to a wagering requirement before they can be converted to withdrawable Real Money Funds. The applicable wagering multiplier will be stated in the promotion terms. Wagering requirements must be met within the validity period specified; unused Bonus Funds and associated winnings expire at the end of that period.

Bonus Abuse. jkok has zero tolerance for bonus abuse. The following activities constitute bonus abuse and will result in the forfeiture of the relevant bonus and associated winnings, and may result in permanent Account closure:

• Claiming the same bonus using multiple Accounts (including Accounts registered by family members at the same address or sharing the same device or IP address).
• Placing low-risk or mathematically structured bets designed to satisfy wagering requirements without genuine risk exposure (commonly known as "bonus hunting" or "bonus arbitrage").
• Using Bonus Funds to participate in games or bet types that are excluded from wagering requirement contribution, as specified in the relevant promotion terms.
• Providing false information to claim a first-deposit or new-player bonus more than once.

jkok Promotional Discretion. jkok reserves the right to modify, suspend, or terminate any promotion at any time and without prior notice. jkok also reserves the right to refuse or withdraw a bonus from any Player at its sole discretion where it suspects misuse.

Game Rules. Each game available on jkok is governed by the rules published within the game interface or the associated help section. In the event of any conflict between game-specific rules and these Terms, the game-specific rules apply to that game. jkok accepts no responsibility for Player misunderstanding of game rules.

Minimum and Maximum Stakes. Minimum and maximum bet limits apply to all games and betting markets on jkok. These limits are displayed within each game or market. jkok reserves the right to adjust stake limits at any time and without prior notice.

Malfunctions and Errors. In the event of a technical malfunction, software error, or communication failure that affects a game round or bet, jkok reserves the right to void the affected round or bet. Where a malfunction results in an erroneous display of winnings, jkok will correct the balance to accurately reflect the outcome of the game round as determined by the provider's server-side records. All game results are determined by the provider's certified RNG server; the display rendered in a Player's browser is not the authoritative record.

Incomplete Games. If a game session is interrupted before a round is completed due to a network or platform issue, jkok will use reasonable efforts to restore the game to the state immediately before the interruption. Where this is not possible, the relevant stake will be returned to the Player's Account.

Sports Betting. Sports betting markets on jkok — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), football, kabaddi, and other sports — are governed by the specific event rules displayed within the betting interface. Settled odds are final once a market is graded. In-play bets are accepted subject to market availability and may be suspended or voided by jkok at any time if the integrity of a market is in question.

RNG Integrity. All casino games on jkok use independently certified random number generators. Published return-to-player (RTP) rates are accurate as provided by the respective game studio. jkok does not alter provider RNG logic or RTP values.

The following conduct is strictly prohibited on jkok and constitutes grounds for immediate Account suspension, balance forfeiture, and permanent ban:

• Using automated software, bots, scripts, or any form of artificial intelligence to interact with jkok games or betting markets on your behalf.
• Exploiting software bugs, glitches, or vulnerabilities. Any such exploit must be reported to jkok support immediately; failure to report and exploiting instead constitutes a breach of these Terms.
• Colluding with other Players in live dealer games or poker-style games to gain an unfair advantage.
• Engaging in or facilitating match-fixing, spot-fixing, or any other manipulation of sporting events on which bets are placed through jkok.
• Using jkok to launder money or process funds derived from illegal activity. jkok cooperates fully with relevant authorities in investigations of financial crime.
• Attempting to access another Player's Account, intercepting jkok communications, or reverse-engineering any part of the jkok platform.
• Engaging in harassment, abusive language, or threatening behaviour toward jkok staff or other Players via any communication channel.

The collection, storage, and processing of personal data submitted to jkok is governed by the jkok Privacy Policy, which forms part of this agreement by reference. By accepting these Terms, you also accept the Privacy Policy in its current form.

jkok collects personal data including but not limited to name, date of birth, address, email address, phone number, payment account identifiers, and identity documents for the purposes of account administration, KYC compliance, fraud prevention, and responsible gaming obligations. jkok does not sell personal data to third parties for marketing purposes.

You consent to jkok contacting you via email regarding account-related matters, verification requests, security alerts, and, where you have opted in, promotional communications. You may withdraw marketing consent at any time via your Account settings or by contacting jkok support.

Platform Availability. jkok does not guarantee uninterrupted or error-free availability of the platform. Scheduled and unscheduled maintenance may result in temporary service interruptions. jkok will use reasonable efforts to minimise downtime and to communicate planned maintenance in advance.

Financial Loss. Gambling involves risk. By using jkok, you acknowledge and accept the risk of financial loss. jkok is not responsible for any financial losses incurred through normal gameplay or sports betting on the platform, including losses resulting from decisions made in reliance on game statistics, historical data, or odds information displayed on the platform.

Third-Party Services. jkok incorporates games and live dealer services provided by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). jkok is not liable for defects, interruptions, or errors originating within third-party game software, provided that jkok takes reasonable steps to resolve such issues upon becoming aware of them.

Maximum Liability. To the fullest extent permitted by applicable law, jkok's total liability to any Player in connection with these Terms or the use of the platform shall not exceed the total amount of Real Money Funds deposited by that Player in the 30 days immediately preceding the event giving rise to the claim.

Exclusions. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

Closure by jkok. jkok reserves the right to suspend, restrict, or permanently close any Account at any time and without prior notice where jkok reasonably believes that:

• The Account holder has breached any provision of these Terms.
• The Account has been used for fraudulent, deceptive, or illegal activity.
• The Account holder has provided false KYC information.
• Continued operation of the Account presents a financial, legal, or reputational risk to jkok.
• A self-exclusion request has been received from the Account holder or a responsible gaming body acting on their behalf.

Where an Account is closed for reasons other than rule violations, jkok will return the verified Real Money Balance to the Account holder via a verified payment method. Where closure results from a rule violation, jkok reserves the right to withhold all or part of the balance pending investigation.

Closure by the Player. You may close your jkok Account at any time by contacting the support team. Account closure requests will be processed within 5 business days. Any verified Real Money Balance at the time of closure will be returned to a verified payment method in your name, subject to completion of KYC if not already done.

jkok reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to registered Players via the email address associated with their Account at least 7 days before the amended Terms take effect, except where an immediate amendment is required for legal compliance, fraud prevention, or urgent security reasons.

The current version of these Terms & Conditions is always available on the jkok website at jkok.io/terms-conditions. The "Effective" date displayed in the document header reflects the date of the most recent revision. Your continued use of the jkok platform after the effective date of any amendment constitutes your acceptance of the amended Terms.

If you disagree with any amendment, your sole remedy is to close your Account before the effective date of the amendment. Continued use after that date will be treated as acceptance without reservation.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which jkok is incorporated and operates.

jkok operates as a platform primarily serving players in Bangladesh. Players in Bangladesh are advised that online gambling regulations in the country are evolving. It is your sole responsibility to determine whether accessing and using jkok is lawful in your jurisdiction. jkok makes no representation that the Services are appropriate or available for use in any specific jurisdiction.

Any dispute between a Player and jkok that cannot be resolved through jkok's internal dispute resolution process will be referred to binding arbitration conducted in English. Details of the arbitration procedure will be provided upon submission of a formal dispute. The arbitrator's decision will be final and binding on both parties.

If you have any questions about these Terms & Conditions, wish to raise a formal dispute, or need to contact jkok for any account-related matter, you may reach the jkok support team through the following channel:

When contacting support regarding a dispute or formal complaint, please include your registered Account username, the date and nature of the issue, and any relevant transaction or game round identifiers. This will allow jkok's team to investigate and respond as efficiently as possible.